Pick the guide for your role. Ten minutes each, phone-friendly.
You oversee every case, invite people, restrict the rare sensitive case, and read the reports. This is the whole system in ten minutes.
Open a case in two minutes, post an update in one, and never let a follow-up quietly slip. Ten minutes, then you’re ready.
You carry green cases and join others when asked. Here is exactly what you can do, what you see, and how to flag when something is beyond green.